We and our affiliated entities ("we," "us," or "our") are committed to safeguarding your privacy and respecting your rights as a user ("you" or "user"). This Privacy Policy (the "Policy") explains how we collect, use, disclose, store, and protect your information—including personal data—when you access or use any of the websites linking to this Policy (e.g., http://www.snapnovatv.com) or our mobile applications on iOS and Android (collectively, the "Services").
This Policy applies only to information collected through your use of our Services. It does not apply to third-party websites, apps, products, or services—even if linked from our platform. We are not responsible for their content, practices, or privacy policies. External links are provided for convenience and do not imply endorsement.
By using the Services, you confirm that:
If you do not agree, please stop using the Services. To request deletion of your data, contact us at snapnovaservice@outlook.com and uninstall our apps.
Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. In the European Economic Area (EEA), this minimum age is 16. If we become aware that we have collected personal data from a child without parental consent where required by law, we will take steps to delete such information promptly. If you believe a child has provided us with personal data, please contact us at snapnovaservice@outlook.com.
We collect two types of information: (1) data you provide voluntarily, and (2) data collected automatically as you use the Services.
When you create an account, we may collect your name, email address, phone number, locale, or other identifiers needed to set up and manage your profile.
This includes any text, images, audio, avatars, display names, or other content you upload or share via the Services.
If you sign in via Facebook, Google, or other third-party platforms, they may share data such as your name, email, profile picture, user ID, location, gender, birthdate, or friend list—based on the permissions you grant them. Their data practices are governed by their own policies.
You may invite contacts (e.g., Facebook friends) to join. We use this contact information solely to send invitations and do not retain it for other purposes.
When you contact us, we collect your email and any additional details you choose to share.
Participation in community features, promotions, or feedback activities may involve providing personal details like your name, shipping address, or demographic information. Participation is voluntary. Third-party vendors may assist us in administering these activities but are contractually restricted from using your data beyond the stated purpose.
As you interact with the Services, we—and our partners—automatically gather technical and usage data using cookies, SDKs, web beacons, and log files. This includes:
On mobile devices, we may also collect:
We assign a unique user ID upon registration to support personalization and service delivery.
Note: With your explicit consent, we may collect precise location data to connect you with nearby users.
We process your data for the following purposes:
We use tools like Firebase Performance Monitoring and Crashlytics (Google) to ensure app stability.
We may send essential service messages (e.g., security alerts, policy updates) via email or push notifications. Marketing messages can be unsubscribed from at any time.
We use Firebase Cloud Messaging (Google) and Apple Push Notification Service (APNs), which may log message delivery and interaction.
We analyze aggregated, de-identified data to:
Where applicable under the EU General Data Protection Regulation (GDPR), our legal bases for processing your personal data include:
You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
We use automated systems to personalize content and advertisements based on your activity (e.g., viewing history, device type). These decisions do not produce legal or similarly significant effects concerning you. However, you have the right to:
To exercise these rights, please contact us at snapnovaservice@outlook.com.
We do not sell or rent your personal data. We may share it only in the following cases:
When you first visit our website, you will be presented with a cookie consent banner that allows you to accept or reject non-essential cookies (e.g., those used for advertising or analytics). You may change your preferences or withdraw consent at any time by adjusting your browser settings or using the Cookie Settings link in our website footer. Please note that disabling essential cookies may impair core functionality of the Services.
We use cookies, SDKs, APIs, and similar technologies to recognize your device, remember preferences, and analyze usage. This data may be linked to your user ID to improve service quality, personalize content, and enhance security.
You can manage tracking via browser settings, device controls, or OS privacy options.
Our Services may include ad technologies that deliver personalized ads using:
Third-party ad partners use this data to:
These partners operate under their own privacy policies. While we don't control their practices, we require compliance with applicable standards.
You can limit ad tracking by:
Opting out stops personalized ads—but you may still see generic ones. We may also use your ad ID for frequency capping.
We use tools like Google Analytics to understand user behavior and optimize performance. Google collects non-identifiable data (e.g., IP, visit time) under its own privacy policy.
We do not currently respond to "Do Not Track" browser signals due to the lack of industry consensus—but you retain full control over ad personalization as outlined above.
You may submit requests to access, correct, delete, or export your personal data, or to object to certain processing activities (including automated decision-making). To protect your privacy and security, we will verify your identity before fulfilling your request—this may involve asking you to provide specific account details or documentation.
We will respond to verified requests within 30 days (or up to 45 days if permitted by applicable law). If we require more time, we will inform you of the reason and expected completion date.
You may submit requests by contacting us at snapnovaservice@outlook.com.
You also have the following ongoing choices:
We may update this Policy periodically. Material changes will be notified via email or a prominent notice on the Services before they take effect. The "Last Updated" date appears at the top. Please review regularly.
We implement reasonable technical and organizational safeguards to protect your data. However, no digital system is 100% secure, and we cannot guarantee absolute protection.
We retain your data as long as your account is active or as needed to provide Services. After deactivation, we may keep certain information to meet legal, tax, or regulatory obligations, resolve disputes, or enforce agreements.
Your data may be transferred to and processed in countries outside your jurisdiction—including the United States—where privacy laws may differ. We use appropriate safeguards (e.g., standard contractual clauses) to ensure lawful and secure transfers.
You may post user-generated content, but abusive or objectionable material is prohibited. We reserve the right to remove such content at our discretion.
Thank you for trusting SnapNovaTV. We are dedicated to transparency, user empowerment, and responsible data stewardship.